WRITTEN BY · PITON-GLOBAL
Jedemae Lazo
Digital Marketing Champion | Strategic Content Architect | Seasoned Digital PR Executive
Jedemae Lazo is a powerhouse in the digital marketing arena—an elite strategist and masterful communicator known for her ability to blend data-driven insight with narrative excellence. As a seasoned digital PR executive and highly skilled writer, she possesses a rare talent for translating complex, technical concepts into persuasive, thought-provoking content that resonates with C-suite decision-makers and everyday audiences alike.
kateyb@piton-global.com
2046
articles published
01Articles
UNCATEGORIZED 13-min read
Quality Assurance Frameworks in Philippine Contact Center Excellence
The Philippine contact center industry has established itself as a global leader in customer service delivery, with quality…
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UNCATEGORIZED 7-min read
Technical Support Outsourcing Philippines: Unlocking Technical Expertise Through Outsourcing in the Philippines
As technology continues to redefine how businesses operate and interact with customers, the demand for responsive, high-quality technical…
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UNCATEGORIZED 10-min read
India’s Tech Hubs: How They’re Reshaping Global Help Desk Operations
In the bustling technology parks of Bangalore, Hyderabad, and Pune, a quiet revolution is reshaping technical support worldwide.…
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UNCATEGORIZED 13-min read
Multilingual Capabilities: Expanding the Reach of Philippine Call Center Services
The Philippine call center industry has established itself as a global leader in customer service delivery, with its…
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UNCATEGORIZED 7-min read
Reliable Technical Support Outsourcing Services from India
As technology becomes deeply embedded in every aspect of modern life, technical assistance has taken on a new…
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UNCATEGORIZED 13-min read
Healthcare Support Services: The Growing Niche for Philippine Contact Centers
The Philippine contact center industry has established itself as a global leader in customer service delivery, with over…
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UNCATEGORIZED 12-min read
Balancing Automation and Human Touch in Philippine Customer Service Operations
The Philippine contact center industry has established itself as a global leader in customer service delivery, with over…
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UNCATEGORIZED 4-min read
The Evolution of Philippines-Based Contact Centers: From Voice to Omnichannel Support
In the sprawling business districts of Manila, Cebu, and emerging hubs across the Philippines, a quiet revolution has…
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UNCATEGORIZED 8-min read
Leveraging Philippine Talent to Enhance Global Customer Service Delivery
As global enterprises race to deliver consistent, high-quality customer experiences across multiple time zones, languages, and platforms, one…
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UNCATEGORIZED 14-min read
Customer Experience Analytics: How Philippine Call Centers Drive Insights
The Philippine call center industry has established itself as a global leader in customer service delivery, with over…
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UNCATEGORIZED 21-min read
Optimizing Travel Operations Through Strategic Business Process Outsourcing: The Philippines Advantage
Back office operations serve as the operational foundation of successful travel organizations, encompassing the complex administrative, financial, and…
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UNCATEGORIZED 13-min read
The Rise of Specialized BPO Services in Philippine Contact Centers
The Philippine Business Process Outsourcing (BPO) industry has evolved significantly from its origins as a provider of basic…
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