WRITTEN BY · PITON-GLOBAL
Jedemae Lazo
Digital Marketing Champion | Strategic Content Architect | Seasoned Digital PR Executive
Jedemae Lazo is a powerhouse in the digital marketing arena—an elite strategist and masterful communicator known for her ability to blend data-driven insight with narrative excellence. As a seasoned digital PR executive and highly skilled writer, she possesses a rare talent for translating complex, technical concepts into persuasive, thought-provoking content that resonates with C-suite decision-makers and everyday audiences alike.
kateyb@piton-global.com
2046
articles published
01Articles
UNCATEGORIZED 14-min read
Technology Integration Challenges in Philippine Contact Center Operations
The Philippine contact center industry has established itself as a global leader in business process outsourcing (BPO), serving…
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UNCATEGORIZED 26-min read
Upholding Global Standards: How Food Delivery Outsourcing to the Philippines Safeguards Regulatory Integrity
The regulatory landscape governing food delivery operations has become increasingly complex and demanding, reflecting growing governmental and consumer…
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UNCATEGORIZED 6-min read
The Hidden Costs of Offshore Outsourcing: What CFOs Need to Know
In boardrooms throughout North America and Europe, the financial case for offshore outsourcing often appears compelling at first…
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UNCATEGORIZED 13-min read
The Hidden Costs of Call Center Outsourcing: What Philippine Providers Want You to Know
When organizations consider outsourcing customer service operations to Philippine call centers, the visible cost advantages are typically well-understood.…
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UNCATEGORIZED 13-min read
Data Privacy Practices in Philippine Call Center Operations
Data privacy has emerged as a critical concern for business process outsourcing (BPO) operations worldwide, with Philippine call…
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UNCATEGORIZED 6-min read
Building Resilience in Offshore Customer Support: Lessons from Global Disruptions
In the early months of 2020, as a global pandemic upended business operations worldwide, customer-support leaders faced an…
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UNCATEGORIZED 14-min read
E-commerce Support Excellence: Philippine Contact Centers in the Retail Revolution
The rapid growth of e-commerce has transformed retail operations worldwide, creating unprecedented demand for specialized customer support capabilities.…
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UNCATEGORIZED 7-min read
Full-Spectrum Contact Center Outsourcing Services in India
As businesses face growing pressure to deliver exceptional customer experiences across an expanding array of channels, the traditional…
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UNCATEGORIZED 15-min read
Nearshore vs. Philippine Offshore: Comparative Analysis for Strategic Decision Making
Business process outsourcing (BPO) location selection represents a critical strategic decision with significant implications for operational performance, cost…
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UNCATEGORIZED 9-min read
Building Strategic Partnerships vs. Transactional Outsourcing: The Long-Term Impact
In the evolving landscape of Business Process Outsourcing, a fundamental shift has occurred in how forward-thinking organizations approach…
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UNCATEGORIZED 30-min read
Fueling Tech Advancement Through Information Services Outsourcing to the Philippines
Digital transformation has emerged as the defining business imperative of the modern era, fundamentally reshaping how organizations operate,…
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UNCATEGORIZED 13-min read
Employee Retention Strategies in Philippine Contact Center Industry
Employee retention represents a critical challenge for Philippine contact centers seeking sustainable performance in competitive talent markets. With…
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