John Maczynski is a seasoned executive in the BPO industry, boasting 37 years of leadership experience. John has operated in over 30 countries and has been involved in BPO engagements worth well over US$1 billion. As the Co-CEO & CCO of PITON-Global, and with more than 20 years of executive leadership experience at the largest global contact center, he possesses a wealth of outsourcing experience raely found in this industry.

John has led the outsourcing efforts for numerous Fortune 500 corporations, employing a consultative approach to combat the "one-size-fits-all" standard often seen in the BPO space. He is regarded as a thought leader, industry expert, and client advocate. With his extensive experience in administering and responding to hundreds of BPO RFPs and selection processes, John knows how to identify meaningful differences between companies, focusing on helping his clients make thoughtful decisions on suppliers that best fit their needs.