WRITTEN BY · PITON-GLOBAL
Jedemae Lazo
Digital Marketing Champion | Strategic Content Architect | Seasoned Digital PR Executive
Jedemae Lazo is a powerhouse in the digital marketing arena—an elite strategist and masterful communicator known for her ability to blend data-driven insight with narrative excellence. As a seasoned digital PR executive and highly skilled writer, she possesses a rare talent for translating complex, technical concepts into persuasive, thought-provoking content that resonates with C-suite decision-makers and everyday audiences alike.
kateyb@piton-global.com
2046
articles published
01Articles
UNCATEGORIZED 7-min read
Technical Support Outsourcing Philippines: Driving IT Support Performance with Philippine-based Teams
In a digital-first economy where uptime, user experience, and rapid resolution define customer loyalty, businesses must operate technical…
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UNCATEGORIZED 12-min read
The Economics of Offshore vs. Nearshore: A Decision Framework for BPO Buyers
In boardrooms across North America and Europe, executives face increasingly complex decisions about where to locate their Business…
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UNCATEGORIZED 13-min read
The Future of Voice: How Philippine Call Centers Are Evolving with Voice Technology
Voice technology continues to transform customer service operations worldwide, with Philippine call centers at the forefront of this…
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UNCATEGORIZED 7-min read
Scalable Tech Support Solutions with Indian Expertise
As companies adapt to evolving technologies, expand their digital footprints, and serve increasingly global user bases, technical support…
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UNCATEGORIZED 14-min read
Financial Services Compliance in Philippine Call Center Operations
Financial services compliance represents a critical capability for Philippine contact centers serving banking, insurance, and investment clients. As…
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UNCATEGORIZED 19-min read
Seamless Technology Integration: Advanced Frameworks for Cross-Border E-Commerce Outsourcing to the Philippines
The contemporary e-commerce technology landscape represents a complex ecosystem of interconnected platforms, applications, and systems that must work…
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UNCATEGORIZED 10-min read
Cultural Training in Offshore Call Centers: Bridging Communication Gaps
In the interconnected landscape of global business, call-center operations have become a cornerstone of customer-engagement strategies. As companies…
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UNCATEGORIZED 13-min read
The Competitive Edge: What Sets Philippine Call Centers Apart from Other Offshore Locations
In the global business process outsourcing (BPO) landscape, the Philippines has established itself as a premier destination for…
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UNCATEGORIZED 7-min read
The Role of the Philippines in Global Technical Support Strategies
As digital transformation accelerates across industries, the demand for reliable, scalable, and expert-driven technical support has become a…
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UNCATEGORIZED 14-min read
Crisis Management Protocols in Philippine Contact Center Operations
Crisis management represents a critical capability for Philippine contact centers, enabling operational continuity and customer service excellence even…
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UNCATEGORIZED 7-min read
India-Based Tech Support Teams for Seamless IT Assistance
In a world powered by technology, consistent and competent IT support is critical to maintaining operational continuity, customer…
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UNCATEGORIZED 9-min read
Follow-the-Sun Support Models: Building 24/7 Customer Service Excellence
The sun never sets on customer expectations. As businesses expand across time zones and digital commerce eliminates geographical…
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