Outsourcing specialist at a laptop in a glass-walled Manila office
ALL OUTSOURCING SERVICES PHILIPPINES

Every outsourcing service you can source in the Philippines.

Every service line across voice, back-office and knowledge work — each delivered by vetted, mid-sized Philippine providers and matched to your requirements at no cost to you.

110+ vetted providers $0 advisory fee
FRONT LINE

Voice & CX

Call center outsourcing hubStart here: brief PITON-Global and get a vetted shortlist of Philippine voice providers, free to buyers.Go to the call center outsourcing hub → Customer service & supportCX teams measured on CSAT and resolution, not seat count.Explore Customer service & support → Technical supportL1–L3 helpdesk and product support with AI-assisted triage.Explore Technical support → Multilingual call centerNative-level support across 30+ languages from one hub.Explore Multilingual call center → Agentic AI call centerAutonomous AI agents resolving end to end, supervised by specialists.Explore Agentic AI call center → Live chat supportReal-time chat teams that lift conversion and deflect voice volume.Explore Live chat support → In-app messaging supportLogged-in conversations inside your app, with bot hand-offs that work.Explore In-app messaging support → Email supportHigh-accuracy email queues run to first-response and resolution SLAs.Explore Email support → Inbound call centerInterval-staffed inbound queues at 80/20 service levels.Explore Inbound call center → Outbound call centerTelesales, retention and surveys on compliant dialers.Explore Outbound call center → 24/7 call centerOvernight, weekend and holiday coverage at daytime standards.Explore 24/7 call center → Omnichannel contact centerVoice, chat, email, social and messaging on one history.Explore Omnichannel contact center → Bilingual call centerSpanish-English agents tested to CEFR C1 for US Hispanic markets.Explore Bilingual call center → Customer retentionCancellation save desks, churn outreach, renewals and win-back programs.Explore Customer retention → Small business call center5–25 seat programs with no enterprise minimums.Explore Small business call center → CX outsourcingJourneys, voice of the customer and closed-loop programs.Explore CX outsourcing → IT help deskEmployee L1/L2 service desk run to ITIL.Explore IT help desk → Social media customer careDMs, comments, mentions and public complaint handling.Explore Social media customer care → Call center pricingPer-hour, per-seat, per-call and outcome pricing models for 2026.Explore Call center pricing → Philippines vs IndiaCost, accent, cultural fit and attrition compared for call centers.Explore Philippines vs India →
THE OPERATIONS BEHIND THE OPERATION

Back-Office & Admin

Back-office outsourcingProcessing, data operations and admin at $8–12 per hour fully loaded.Explore Back-office outsourcing → Order managementOrder capture, tracking, exceptions and returns processing.Explore Order management → HR & payrollPayroll runs, benefits administration and HR helpdesk support.Explore HR & payroll → Recruitment process outsourcingEnd-to-end recruitment — sourcing, screening and scheduling.Explore Recruitment process outsourcing → Administrative supportVirtual assistants and admin teams for calendars, CRM and research.Explore Administrative support → Multilingual back-officeDocument and data operations delivered in 30+ languages.Explore Multilingual back-office → Robotic process automation (RPA)Bot build, 24/7 bot operations and human exception handling.Explore Robotic process automation (RPA) → AI agent assistReal-time copilots that surface answers and draft replies for human agents.Explore AI agent assist → AI-powered outsourcingAgentic AI and hybrid human and AI teams inside outsourced programs.Explore AI-powered outsourcing →
REVENUE AND THE LEDGER

Finance, Sales & QA

Finance & accountingAP/AR, bookkeeping and close support run to accuracy SLAs.Explore Finance & accounting → Accounts payableInvoice capture, 3-way matching, approvals and vendor payments.Explore Accounts payable → Accounts receivableInvoicing, cash application, deductions, disputes and DSO reporting.Explore Accounts receivable → KYC & AML operationsOnboarding, CDD/EDD, sanctions screening and alert review.Explore KYC & AML operations → BookkeepingDaily reconciliations and month-end close for US ledgers.Explore Bookkeeping → CollectionsFDCPA-compliant first- and third-party collections.Explore Collections → Sales & lead generationOutbound SDR teams booking qualified pipeline.Explore Sales & lead generation → Appointment settingCalendar-qualified appointments for sales and clinical teams.Explore Appointment setting →
HUMAN DATA FOR MODELS

AI & LLM Services

AI data annotationHuman annotation for vision, speech and text models.Explore AI data annotation → Data labelingConsensus-QA labeling with gold-set accuracy checks.Explore Data labeling → LLM training & fine-tuningSFT and preference data for large language models.Explore LLM training & fine-tuning → AI verificationHuman checks on AI outputs and agent actions before they ship.Explore AI verification → Model evaluation & RLHFHuman evaluation, RLHF and red-teaming.Explore Model evaluation & RLHF → AI data collectionCustom dataset sourcing with consent tracking.Explore AI data collection → Conversational AI trainingChatbot and voice bot training from real customer conversations.Explore Conversational AI training → AI safety testingRed-teaming, jailbreak and bias testing with logged findings.Explore AI safety testing →
SPECIALIST SERVICES

Industry-specific services

AI & data

Annotation, data collection, evaluation and training data for AI and robotics teams.

Synthetic data generationHuman-guided synthetic dataset creation, prompt and scenario design.Explore Synthetic data generation → Sensor and HD map annotationMulti-sensor LiDAR, radar and camera fusion labeling.Explore Sensor and HD map annotation → Humanoid robot teleoperation supportRemote intervention and exception handling for humanoid fleets, safety monitoring.Explore Humanoid robot teleoperation support → Sensor & LiDAR Data CollectionCollection campaigns, ingestion QA, calibration and scenario tagging.Explore Sensor & LiDAR Data Collection → Egocentric Data CollectionFirst-person video capture with consent and privacy review.Explore Egocentric Data Collection → Physical AI Data CollectionRobot interaction episodes from staffed collection stations.Explore Physical AI Data Collection → Document AnnotationLayout, key-value, table and reading-order labels for document AI.Explore Document Annotation → Code AnnotationDeveloper-annotators labeling correctness, bugs, security and quality.Explore Code Annotation → Speaker DiarizationWho-spoke-when labels, speaker turns and overlapping speech.Explore Speaker Diarization → Medical Data AnnotationClinically trained annotators for clinical text and medical imaging.Explore Medical Data Annotation → Financial Data AnnotationTransaction, filing, sentiment and risk labels for financial AI.Explore Financial Data Annotation → Recommendation Data LabelingRelevance, similarity and feed quality judgments for recommenders.Explore Recommendation Data Labeling → Reward ModelingRubrics, comparisons, process labels and reward hacking audits.Explore Reward Modeling → Multimodal AI EvaluationHuman evaluation of image, video, audio and vision-language models.Explore Multimodal AI Evaluation → Agentic Code EvaluationCoding agents tested on real repositories, step by step.Explore Agentic Code Evaluation → RL Environment DevelopmentTraining environments, tasks and graders for AI agents.Explore RL Environment Development →

Back-office & operations

Specialty billing, claims recovery, payments and commerce operations, run to your procedures.

Laboratory billingLab CPT and molecular coding support, missing-information follow-up.Explore Laboratory billing → Behavioral health billingMental health and substance use claims, carve-out payers.Explore Behavioral health billing → Home health and hospice billingPDGM period billing, OASIS review support.Explore Home health and hospice billing → Workers compensation and no-fault auto medical billingClaim set-up, state fee schedules.Explore Workers compensation and no-fault auto medical billing → Lien resolutionMedical lien identification, Medicare and Medicaid conditional payment requests.Explore Lien resolution → ABA therapy billingBenefits checks, unit-based authorization tracking, session-to-claim reconciliation and denials for ABA practices.Explore ABA therapy billing → HCC risk adjustment codingCertified retrospective and concurrent chart review, MEAT validation, deletions and RADV preparation.Explore HCC risk adjustment coding → Clinical trial supportRemote site coordination, patient recruitment and pre-screening.Explore Clinical trial support → PharmacovigilanceAdverse event intake, case triage.Explore Pharmacovigilance → Bioprocessing supportRemote batch record review, QC documentation.Explore Bioprocessing support → Payments reconciliationAuto-match exception handling, unmatched item aging.Explore Payments reconciliation → Card issuing operationsBIN sponsorship and program support, card lifecycle operations.Explore Card issuing operations → Open banking API supportConsent management, bank connectivity troubleshooting.Explore Open banking API support → Catastrophe claims surge capacityPre-trained CAT teams for FNOL intake, claim set-up.Explore Catastrophe claims surge capacity → Subrogation and recoveryRecovery opportunity screening, demand packages.Explore Subrogation and recovery → Certificate of insurance (COI) issuance and managementCOI requests, additional insured and waiver checks against policy endorsements.Explore Certificate of insurance (COI) issuance and management → Manual account verificationManual review of referred sign-ups: ID document and selfie checks, bank account ownership, KYB and step-up re-verification.Explore manual account verification → Corporate travel expense reconciliationReceipt matching to card transactions and bookings, travel policy exception review.Explore Corporate travel expense reconciliation → Subscription and replenishment operationsRecurring order management, skip.Explore Subscription and replenishment operations → 3PL coordination and exception handlingWarehouse and 3PL communication, inbound and ASN discrepancies.Explore 3PL coordination and exception handling → Dropshipping operations supportSupplier order routing and confirmation, stock and price checks.Explore Dropshipping operations support → Size exchange and fit-related returnsExchange-first workflows for apparel and footwear, pre-purchase fit guidance.Explore Size exchange and fit-related returns → EdTech content operations and moderationCourse and assessment content QA, learner forum moderation.Explore EdTech content operations and moderation → Platform integration supportConfiguration, workflow and automation administration in business tools.Explore Platform integration support → Hotel PMS and channel manager supportTier 1 and Tier 2 help desks for property management system and channel manager vendors, room and rate mapping.Explore Hotel PMS and channel manager support →

Voice, CX & support

Intake, marketplace, travel and platform support desks with industry-trained agents.

Pharma medical informationPharmacist-led contact centers answering HCP and patient product inquiries with approved standard responses, plus adverse event and product complaint capture.Explore Pharma medical information → Fintech trust and safetyAccount takeover review, scam pattern detection.Explore Fintech trust and safety → FNOL intake24/7 first notice of loss: loss capture by peril, severity triage, vendor dispatch and claim set-up.Explore FNOL intake → Legal intake call center24/7 legal intake: live answer, case qualification, conflict checks and retainer e-signature.Explore Legal intake call center → SOC tier 1 alert triage24/7 tier 1 security alert triage: playbook dispositions with evidence, enrichment and pre-approved containment.Explore SOC tier 1 alert triage → TikTok shop supportLIVE shopping chat moderation, Seller Center order and fulfilment management.Explore TikTok shop support → WhatsApp commerce supportChat-based sales and product advice, order taking and status updates.Explore WhatsApp commerce support → Amazon seller supportSeller Central case management, account health monitoring.Explore Amazon seller support → Shopify supportStorefront and theme troubleshooting, app conflict diagnosis.Explore Shopify support → Visual search and AR try-on supportLive shopper help with image search and virtual try-on, device and camera troubleshooting.Explore Visual search and AR try-on support → Hotel group and event reservationsGroup block set-up, rooming list management.Explore Hotel group and event reservations → Duty of care and traveler tracking24/7 traveler risk monitoring, incident check-ins.Explore Duty of care and traveler tracking → OTA refund and rebooking operationsMulti-supplier refund processing across airlines, hotels and packages.Explore OTA refund and rebooking operations → SaaS renewals and expansion supportRenewal calendar management, quote and order form preparation.Explore SaaS renewals and expansion support →

Customer support by sector

Every channel, with the rules of one sector: verification, compliance, escalation and the systems each industry runs on.

Financial services customer supportAccount holder, cardholder and policyholder support on every channel.Explore Financial services customer support → Healthcare customer supportPatient, member and HCP support under HIPAA, on every channel.Explore Healthcare customer support → Retail customer supportShopper, order and loyalty support across stores, apps and marketplaces.Explore Retail customer support → Technology customer supportAccount, billing and subscriber support for SaaS, telecom and EdTech.Explore Technology customer support → Travel & hospitality customer supportGuest and traveler services, 24/7, through every disruption.Explore Travel & hospitality customer support → Utilities customer careBilling, payment plans, moves and outage support for utilities.Explore Utilities customer care →

Not sure which service line fits?

Tell us what you are trying to move offshore — an advisor maps it to the right service lines and the six to ten providers best qualified to run them.

Talk to an advisor →