WRITTEN BY · PITON-GLOBAL
Jedemae Lazo
Digital Marketing Champion | Strategic Content Architect | Seasoned Digital PR Executive
Jedemae Lazo is a powerhouse in the digital marketing arena—an elite strategist and masterful communicator known for her ability to blend data-driven insight with narrative excellence. As a seasoned digital PR executive and highly skilled writer, she possesses a rare talent for translating complex, technical concepts into persuasive, thought-provoking content that resonates with C-suite decision-makers and everyday audiences alike.
kateyb@piton-global.com
2046
articles published
01Articles
ARTICLES 4-min read
Nurturing a Culture of Learning in Contact Center Operations
In the ever-evolving landscape of customer service in the United States, nurturing a culture of learning within contact…
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ARTICLES 3-min read
Tech Support Services Mexico: Catalyzing Business Growth with Expert Solutions
Technical support services in Mexico are carving out a unique niche, rapidly becoming a cornerstone for companies seeking…
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ARTICLES 3-min read
Efficient Call Center Management for Superior Customer Service
Efficient call center management is fundamental to providing superior customer service in the United States. In an increasingly…
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ARTICLES 3-min read
Designing Customer-Centric Mobile Apps for Call Center Care
In the United States, the design of customer-centric mobile apps for call center care is increasingly becoming a…
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ARTICLES 3-min read
Effective Time Management for Contact Center Agents
Effective time management is crucial for contact center agents, whose productivity and efficiency directly impact customer satisfaction and…
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ARTICLES 3-min read
The Role of AI in Predictive Analytics for Customer Service
In the realm of customer service, predictive analytics, powered by Artificial Intelligence (AI), is revolutionizing how businesses anticipate…
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ARTICLES 3-min read
Innovative AI Integration: Revolutionizing Call Center Operations in Mexico
Call centers across Mexico are witnessing a transformative phase, driven by the integration of Artificial Intelligence (AI). This…
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ARTICLES 3-min read
Contact Center Services Mexico: Leveraging Proximity to the US for Enhanced Business Connectivity
Contact center services in Mexico are gaining prominence, partly due to their strategic geographic proximity to the United…
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ARTICLES 3-min read
Back-Office Support Optimization in Mexico: Catalyzing Business Growth
In the dynamic business environment in Mexico, the optimization of back-office support has emerged as a critical catalyst…
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ARTICLES 3-min read
The Future of Tech-Driven Back-Office Outsourcing
The future of back-office outsourcing in the United States is undergoing a significant transformation, propelled by technological advancements…
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ARTICLES 3-min read
Outsourcing Call Centers for E-commerce Success
In the rapidly expanding world of e-commerce, outsourcing call center operations has become a strategic move for many…
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ARTICLES 3-min read
Scaling Up Your Outsourced Customer Support Team
Scaling up an outsourced customer support team is a crucial step for businesses experiencing growth, seasonal spikes in…
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