WRITTEN BY · PITON-GLOBAL
Jedemae Lazo
Digital Marketing Champion | Strategic Content Architect | Seasoned Digital PR Executive
Jedemae Lazo is a powerhouse in the digital marketing arena—an elite strategist and masterful communicator known for her ability to blend data-driven insight with narrative excellence. As a seasoned digital PR executive and highly skilled writer, she possesses a rare talent for translating complex, technical concepts into persuasive, thought-provoking content that resonates with C-suite decision-makers and everyday audiences alike.
kateyb@piton-global.com
2046
articles published
01Articles
ARTICLES 3-min read
BPO Companies in the Philippines: Leading Information Management with AI Integration
BPO (Business Process Outsourcing) companies in the Philippines are harnessing the power of Artificial Intelligence (AI) to lead…
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ARTICLES 3-min read
BPO Companies Philippines: Leveling-Up CX in the Digital Age
The Business Process Outsourcing (BPO) industry in the Philippines is leveling up customer experience (CX) in the digital…
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UNCATEGORIZED 3-min read
Handling Challenging Customers: Australian Contact Centre Strategies
In the dynamic environment of contact centres, handling challenging customers is an inevitable aspect of daily operations. Dealing…
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ARTICLES 3-min read
Technical Support Outsourcing South Africa: The Fusion of Human Empathy with Advanced Technology
In the rapidly evolving landscape of technical support, South Africa has carved out a distinctive niche by merging…
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ARTICLES 3-min read
Contact Centres in the UK: Leveraging Technology for Superior Customer Experience (CX)
In the UK, where customer expectations are continuously evolving, contact centres have become pivotal in shaping a business’s…
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ARTICLES 3-min read
The Synergy of Customer Service and Call Centre Operations in Australia
In the sphere of customer service, call centres in Australia have carved a niche for themselves, embodying a…
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ARTICLES 3-min read
Back-office Outsourcing to Mexico: The Strategic Choice
In the dynamic world of business operations, back-office outsourcing in Mexico is becoming a strategic choice for companies…
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ARTICLES 4-min read
Emerging Trends in Call Center Customer Service
The landscape of call center customer service in the United States is continually evolving, driven by technological advancements,…
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UNCATEGORIZED 3-min read
Data Annotation Outsourcing to the Philippines: Scaling AI Companies with Cost Savings and Expertise
Data annotation outsourcing to the Philippines is becoming a strategic asset for AI companies aiming to scale operations…
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ARTICLES 3-min read
BPO Solutions for Business Transformation in Mexico: A Strategic Roadmap
In the bustling business world of Mexico, business process outsourcing (BPO) has emerged as a key strategic solution…
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ARTICLES 3-min read
AI-Powered Speech Recognition for Call Center Transcripts
The integration of AI-powered speech recognition technology in call centers is revolutionizing the way customer interactions are documented…
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ARTICLES 3-min read
Training and Development for Contact Center Excellence
In the United States, the success of contact centers increasingly hinges on the quality of training and development…
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