WRITTEN BY · PITON-GLOBAL
Jedemae Lazo
Digital Marketing Champion | Strategic Content Architect | Seasoned Digital PR Executive
Jedemae Lazo is a powerhouse in the digital marketing arena—an elite strategist and masterful communicator known for her ability to blend data-driven insight with narrative excellence. As a seasoned digital PR executive and highly skilled writer, she possesses a rare talent for translating complex, technical concepts into persuasive, thought-provoking content that resonates with C-suite decision-makers and everyday audiences alike.
kateyb@piton-global.com
2046
articles published
01Articles
ARTICLES 3-min read
Retail Revolution in the US: Omnichannel Tech Support and 24/7 Service
The retail industry in the United States is undergoing a significant transformation, driven largely by the integration of…
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ARTICLES 3-min read
AI-Enhanced Predictive Dialers in Outbound Sales
The integration of Artificial Intelligence (AI) into predictive dialers has revolutionized outbound sales, making it a more efficient…
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ARTICLES 4-min read
Back-Office Outsourcing Mexico: A Game Changer for SMEs
Over the last decade, back-office outsourcing to Mexico has emerged as a game-changing strategy. This trend is rapidly…
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ARTICLES 4-min read
Contact Center Outsourcing Mexico: Emphasizing the Importance of CX in Front and Back-Office Operations
In the evolving world of global business services, contact center outsourcing to Mexico has become a strategic focal…
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ARTICLES 3-min read
Social Media’s Influence on Call Center Customer Service
In the United States, the influence of social media on call center customer service has been transformative, marking…
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ARTICLES 4-min read
Cultural Sensitivity in Contact Center Customer Interactions
In the diverse tapestry of American society, cultural sensitivity in contact center customer interactions has become an increasingly…
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ARTICLES 4-min read
The Impact of Customer Effort Score (CES) on Loyalty
In the competitive landscape of modern business, understanding and improving the customer experience is paramount. One metric gaining…
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UNCATEGORIZED 3-min read
AI Data Annotation Outsourcing to the Philippines: Catalyzing AI Development with Precision and Skill
AI data annotation outsourcing to the Philippines has become a pivotal element in the rapid development of Artificial…
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ARTICLES 4-min read
Effective Conflict Resolution in US-based Call Center Customer Service
In the complex and dynamic environment of customer service call centers in the United States, effective conflict resolution…
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ARTICLES 3-min read
Revamping Business Operations: The New Chapter of Back-Office Efficiency in Mexican Outsourcing
In Mexico’s vibrant business realm, a new chapter is unfolding in the story of back-office efficiency, courtesy of…
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ARTICLES 3-min read
Revolutionizing Customer Engagement: AI Innovations in Mexico’s Call Centers
Mexico’s call centers are at the forefront of a technological revolution, harnessing the power of Artificial Intelligence (AI)…
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ARTICLES 3-min read
AI-Powered Sentiment Analysis for Customer Feedback
In the realm of customer service and experience, the advent of AI-powered sentiment analysis represents a significant leap…
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