Offshore Back-Office Processing in the Philippines: More Than Meets The Eye
With five definitive categories, offshore back-office processing proves to be more than what companies expect from them. It is confounding that so little is known...
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Invoice Outsourcing: Streamlining Invoice Processing Efficiently
As your business grows, handling rising invoice volumes while maintaining accuracy and compliance becomes an even more significant challenge. That’s where invoice outsourcing comes in....
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Customer Support Outsourcing Philippines: Why It’s the Best Choice
Ever wonder why so many global brands rely on the Philippines for customer support? There’s a reason for that. The country has built a reputation...
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State of Healthcare Business Process Outsourcing (2025)
Healthcare business process outsourcing (BPO) takes tedious tasks like medical billing, coding, claims processing, and data entry off healthcare providers’ plates so they can focus...
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Understanding the Filipino Work Ethic: A Key Component in BPO Success
When you think of a successful outsourcing partnership, what comes to mind? Cost savings? Efficiency?...
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What, Why, How to Outsource Payroll Processing
Managing payroll in-house is a complex, time-consuming process that requires strict compliance with tax laws, labor regulations, and reporting requirements....
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9 Metrics and KPIs for Evaluating Your Outsourced Services
Outsourcing can transform your business by reducing costs, providing specialized expertise, and scaling operations efficiently....
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Machine Learning in Call Centers: Revolutionizing Customer Service and Operational Processes
Machine learning is transforming the landscape of call centers by providing sophisticated tools that enhance customer service and optimize operational processes. By integrating algorithms and...
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Improving First Call Resolution Rates in the US
Enhancing the first call resolution (FCR) rate is a crucial objective in the customer service industry, especially in the United States, where customer expectations are...
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Outsourcing India: The Technological Vanguard of Global Business Solutions
Nestled amidst its rich history, diverse cultures, and vibrant traditions, India stands as a modern-day behemoth in the global outsourcing sector. Over the past few...
PITON : The Reliable Offshore Call Center Outsourcing Service Provider In The Philippines
PITON does calls for small and medium-sized businesses that require only a few seats (few staffers needed on-hand) to do their marketing or answer their...
Outsourcing Services to the Philippines
Outsourcing business processes to a BPO provider is a terrific way to produce sales and customer services relatively quickly. But for really large markets, companies...
Medical Transcription Outsourcing Services In India: A Practical Solution
PITON offers quality healthcare back office processing services to global clients. We have tied up with leading medical institutions throughout the world, which have entrusted...
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Outbound Telemarketing in the Philippines Is Globally Competitive
Times are a-changing and businesses need to adapt to survive and succeed in this fast-paced, global trend of hi-technology and cutthroat competition. PITON offers up-to-date...
Offshore BPOs in the Philippines
For more than a decade now, leading global businesses have turned to offshore business process outsourcing in an effort to improve performance. Serving this bourgeoning...
Business Process Outsourcing Companies In The Philippines Driving Business Forward
Business organizations are increasingly utilizing business process outsourcing as a central part of their overall strategy. These enterprises are gaining many competitive advantages by working...
Offshore Business Process Outsourcing Vendors In The Philippines
Many companies turn to BPO vendors in the country to handle their non-core, day-to-day activities such as customer care, finance, human resources, and etcetera. By...
