Expert Perspectives, Market Analysis & Outsourcing Strategy
Discover in-depth articles from PITON-Global that explore the forces shaping customer experience, contact center outsourcing, AI-enabled service delivery, and the global BPO ecosystem—with a strong focus on the Philippines as the world’s premier CX destination. Our articles go beyond headlines, offering practical insights that help leaders make informed, strategic decisions.
Get Your Top 1% Vendor List
Customer Care Outsourcing to Colombia: The Game Changer
Customer Support Outsourcing India: Nurturing Global Brands with Indian Expertise
Proctoring Outsourcing Philippines: Elevating the Standards of Digital Assessments
Remote Proctoring Outsourcing to the Philippines: Elevating Integrity and Efficiency in Online Assessments
Image Annotation Outsourcing India: The New Frontier in AI Advancement
Data Annotation Outsourcing to the Philippines: Accelerating AI and Machine Learning Progress
Call Center Outsourcing India: Pioneering a Communication Revolution
Ensuring Regulatory Integrity through Life Science Outsourcing to the Philippines
Outsourcing Philippines: The Archipelago of Infinite Opportunities
E-Commerce Customer Support in Australia: Contact Centres at the Forefront
Measuring Customer Satisfaction in Australian Call Centres: Best Practices
Travel BPO India: Powering the Global Travel Industry through Outsourced Excellence
Build a Smarter CX Strategy
Leverage PITON-Global’s market intelligence and outsourcing expertise to identify trusted Philippine BPO partners faster and with confidence.
Get Your Top 1% Vendor List