Dental Billing Outsourcing to the Philippines
A remote billing and front-office team for dental practices and DSOs: verification, claims, AR and scheduling, so your front desk can look after patients.
John Maczynski, CEO · Ralf Ellspermann, CSODesigned for programs scaling from 5 – 500+ FTEs
What can a dental practice outsource to the Philippines?
Most of the revenue and admin work behind the front desk. Teams verify dental benefits and frequencies before each appointment, prepare and submit claims with the right CDT codes and attachments, follow up on unpaid and denied claims, post payments, send patient statements and help with scheduling, recall and confirmation calls. They work in Dentrix, Eaglesoft, Open Dental or your practice software. Medical billing for physician practices is on medical billing.
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Dental billing is detailed and repetitive: benefits, frequencies, attachments and follow-up. It suits a dedicated remote team well.
Who outsources dental billing, and where revenue is lost.
No full-time biller; claims and verification fall to the front desk.
Different billing habits per office and uneven AR.
Centralising billing across many practices and systems.
Orthodontics, oral surgery and perio, with complex claims and attachments.
Who outsources dental billing
Single practices without a full-time biller, multi-location groups and dental service organisations (DSOs) centralising their revenue cycle, and specialty practices such as orthodontics, oral surgery and periodontics.
How the work runs
The team works the next days’ schedule for verification, the day’s procedures for claims and the AR report for follow-up, all in your practice software with named log-ins.
Indicative 2026 rates, priced by role, fully loaded per hour.
Ask each vendor to price against your locations, daily patients and AR backlog. Rates confirmed per engagement.
Scope my dental team →Generic BPO vs. a vetted dental billing team.
Where a generic biller and a vetted dental team differ.
Four jobs on a dental billing team.
Most practices start with verification and claims, then add AR and front-office calls.
Check benefits, frequencies, waiting periods and remaining maximums before each appointment, and note them in the chart.
Prepare claims with the right CDT codes, narratives, X-rays and perio charts, and submit through your clearinghouse.
Chase unpaid and denied claims, post insurance and patient payments, and send statements.
Confirm appointments, fill cancellations and run recall and reactivation calls.
See patient support →Two friction points that make outsourced dental billing slower than it should be.
Both are fixable before go-live.
Where outsourced dental billing doesn’t fit.
Where dental billing sits in the healthcare cluster
Dental billing has its own page because codes, payers and software differ from medical billing.
Verification, CDT claims, AR, posting and front-office calls.
Eligibility and benefits checks across healthcare.
Insurance verification →Get paid for every procedure.
Tell us your locations, software and payers. John will bring a shortlist of vetted Philippine providers already billing for US dental practices.
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What dental practice owners ask before they outsource billing.
Straight answers to the questions that decide a dental billing engagement, from the principals who run them.
Can an offshore team work in Dentrix or Eaglesoft?+
Do they know CDT codes?+
Can they verify insurance before appointments?+
Is patient data secure?+
What does dental billing outsourcing cost?+
Two Decades Building and Advising Award-Winning Philippine BPO Operations
Ralf grades Philippine providers on operating data, compliance evidence and leadership depth before any benchmark reaches this page.
View full bio →
Former Global EVP of the World’s Largest Contact Center · Four Decades of Outsourcing Experience
John reviews the pricing and contract architecture behind each program, keeping this page grounded in live vendor terms.
View full bio →Re-audited as rates, regulation and vendor capacity change. Every benchmark on this page is held to PITON-Global’s internal vetting standard.