Expert Perspectives, Market Analysis & Outsourcing Strategy
Discover in-depth articles from PITON-Global that explore the forces shaping customer experience, contact center outsourcing, AI-enabled service delivery, and the global BPO ecosystem—with a strong focus on the Philippines as the world’s premier CX destination. Our articles go beyond headlines, offering practical insights that help leaders make informed, strategic decisions.
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Back-Office Outsourcing to the Philippines: Streamlining F&A Operations for Global Efficiency

BPO Services India: The Backbone of Global Business OperationsÂ

Insurance Claims Processing Outsourcing to the Philippines: Streamlining Operations for Enhanced Efficiency

Contact Center Services in the Philippines: Bridging Businesses to their CustomersÂ

Call Centers in Turkey: Revolutionizing Customer Support on a Global Scale

F&A Outsourcing in India: Reinventing Financial Operations

Technical Support Services Costa Rica: Strengthening E-commerce Customer Relations

Content Moderation Outsourcing to the Philippines: A Perfect Blend of Technology and Human Expertise

Healthtech BPO in the Philippines: A Symbiosis of Healthcare and TechnologyÂ

Contact Center Services in India: The Evolution of a Global PowerhouseÂ

Helpdesk Outsourcing in the Philippines: Bridging Gaps with Expertise and EloquenceÂ

Content Moderation Services in the Philippines: Ensuring Online Integrity and Safety
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