What will further improve the standing of Philippine call centers in the near future? Robotic Process...

The steadily-advancing pace of technology has played a significant role in promoting globalization. As connectivity becomes...

Manila is the capital and largest city in the Philippines, numbering over 24,000,000 people. In fact,...

All the cards are on the table and indications are clear that the Philippines has stepped...

Contact centers in the Philippines have been responsible for a big lift to the Philippine economy...

BPO…..No, it’s not a big new international oil company. But it probably does touch your life...

Those who plan to set up shop in any of the call center companies’ districts in...

December 04, 2010 Philippine Daily Inquirer / reports from Cynthia D. Balana and Lawrence de Guzman,...

The call center industry is successful mainly because of the many good men and women who...