Back-Office
The back-office is the backbone of any organization’s daily operations, consisting of essential administrative and support functions. While these functions are critical, they can be time-consuming, costly, and distracting from a company’s core business. Customer experience (CX) in the back-office is as important as in the front-office. Therefore, finding an outsourcing provider with the experience, technology, and process expertise to improve back-office performance and deliver better results than in-house capabilities is crucial. The back-office solutions are tailored to the unique needs of your business, aiming to streamline your operations and improve productivity. Our providers leverage state-of-the-art technology and proven best practices to optimize your back-office functions, enabling you to stay ahead of the curve.
Back-Office Services Overview
Data Entry and Management
Finance and Accounting
Human Resources Management
Payroll Processing
Invoicing and Billing
Order Processing
Refunds & Exchanges
Supply Chain Management
Logistics Management
Procurement and Sourcing
Document Management
Legal Research
Contract Management
IT support and maintenance
Insurance Claims Processing
Quality assurance and compliance
Regulatory reporting and compliance
Market research and analysis
Business intelligence and analytics
Fraud Detection and Mitigation
Credit Risk Management
Data Annotation
Case Study Snapshots
Goldman Sachs has outsourced some of its back-office operations to a reliable outsourcing partner. By doing so, the company has streamlined its processes and reduced operational costs. This partnership has allowed Goldman Sachs to focus on its core business of investment banking, asset management, and securities trading while ensuring that its back-office functions continue to run smoothly and efficiently.
ExxonMobil has engaged an outsourcing company to manage some of its back-office functions, including finance, accounting, and human resources. This partnership has enabled ExxonMobil to optimize its back-office operations and reduce costs while ensuring that the company adheres to industry regulations and standards. Outsourcing back-office functions has allowed ExxonMobil to concentrate on its core business activities, such as oil exploration and production.
Companies Outsourcing Back-Office
Articles
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