Services

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Multilingual Support

With the rapid growth of e-commerce and the proliferation of digital channels, businesses are now connecting with customers from all over the world, and many of them require support in their own language. Providing multilingual support has become a key component of delivering a positive customer experience (CX).

Customers expect to be able to interact with brands in their preferred language, and businesses that fail to meet this expectation risk losing customers to their competitors. We understand the importance of multilingual support and offer a wide range of language capabilities to help businesses connect with their customers in the way that works best for them.

Language Capabilities Overview
English
Spanish
Chinese
Hindi
Arabic
Bengali
Portuguese
Russian
Japanese
German
Javanese
Malay-Indonesian
Tagalog
Vietnamese
Italian
French
Turkish
Korean
Persian
Polish
Dutch
Greek
Thai
Bulgarian
Romanian
Czech
Hungarian
Swedish
Danish
Norwegian
Finish
Ukranian
Catalan
Hebrew
Indonesian
Kenyan
Case Study Snapshots
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Airbnb has outsourced multilingual customer support to a reputable service provider. This partnership enables Airbnb to offer timely and efficient support to its users across different regions, languages, and time zones. Outsourcing multilingual support has helped Airbnb maintain high levels of customer satisfaction and ensure smooth communication with its diverse user base.

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Adobe has partnered with an experienced outsourcing company to provide multilingual support for its customers worldwide. By outsourcing this function, Adobe can offer round-the-clock support in multiple languages, ensuring that customers receive prompt assistance regardless of their location. This collaboration has allowed Adobe to maintain high customer satisfaction levels while focusing on developing innovative software products and solutions.

Companies Outsourcing Multilingual Support
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