Cerner Corporation partnered with a BPO provider for its IT support services. The provider streamlined the company’s IT infrastructure, enabling Cerner to focus on healthcare technology innovation. The outsourced IT team optimized system performance and security, reducing downtime and improving customer experiences. They also ensured compliance with healthcare regulations and data privacy standards, supporting Cerner’s reputation as a reliable technology provider.

Babylon Health entrusted a BPO with its appointment scheduling and patient support services. The provider enhanced patient access and optimized the scheduling process, allowing Babylon Health to concentrate on improving its telehealth platform. The outsourcing provider facilitated multi-language support, increasing accessibility for diverse patient populations. Additionally, they implemented privacy and security measures to safeguard patient data, maintaining Babylon Health’s commitment to data protection and regulatory compliance.