Importance of Tech Support Outsourcing and Customer Service in the PhilippinesWhat is the importance of tech support outsourcing and customer service? Enhanced business focus Customer experience...Read more
Improve Customer Services by Taking a Look at Philippine Call CentersWhat traits of Philippine call centers should you look at to improve your customer service efforts?...Read more
Call Center Essentials 3: The Call Center AgentTo an outsider, it’s easy to assume that to work as an agent for a business...Read more
Basic Marketing Elements You Can’t Live WithoutBeing a marketer isn’t a walk in the park. Whether it’s online or offline, marketing requires...Read more
The Story Of The Irate Customer And The Customer Service Associate“If you build a great experience, customers tell each other about that. Word of mouth is...Read more