Training Methods That Would Make Great Philippine Call Center AgentsWhat are the best training methods for call center agents? Personalized Training Using Real-life Scenarios Games...Read more
The Benefits of a Proper Diet to Your Mind and Voice while Working in a Philippine Call Center ServiceWhat are the benefits of a proper diet for your mind and voice? It gives your...Read more
8 Things to Avoid Doing on a Philippine Call Center Services JobWhat are examples of things you should avoid at work? Using social media Sleeping Swearing Eating...Read more
How to Maintain a Strong Sense of Speech When Working in a Call CenterWhat are the best practices for maintaining a strong sense of speech when working in a...Read more
Working the Day Shift: Pros and ConsWhat are the different pros and cons in Working the Day Shift? There’s no question...Read more
How to Prepare for the BPO IndustryHow Do You Prepare to Enter the BPO Industry? 1. Re-Learning the English Language 2. Finding...Read more
Why Diction Plays a Vital Role in the BPO IndustryWhy Diction Plays a Vital Role in Your Profession? 1. It heightens communication between specialists and...Read more
Misconceptions about Working in a Call CenterIn the Philippines, the call center industry has come a long way from its humble start...Read more
Call Center Essentials 3: The Call Center AgentTo an outsider, it’s easy to assume that to work as an agent for a business...Read more