What are the best training methods for call center agents? Personalized Training Using Real-life Scenarios Games...

What are the benefits of a proper diet for your mind and voice? It gives your...

What are examples of things you should avoid at work? Using social media Sleeping Swearing Eating...

What are the best practices for maintaining a strong sense of speech when working in a...

What are the different pros and cons in Working the Day Shift?   There’s no question...

How Do You Prepare to Enter the BPO Industry? 1. Re-Learning the English Language 2. Finding...

Why Diction Plays a Vital Role in Your Profession? 1. It heightens communication between specialists and...

In the Philippines, the call center industry has come a long way from its humble start...

To an outsider, it’s easy to assume that to work as an agent for a business...