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Improve Customer Services by Taking a Look at Philippine Call CentersWhat traits of Philippine call centers should you look at to improve your customer service efforts?...08/20/2018Read more
Call Center Essentials 3: The Call Center AgentTo an outsider, it’s easy to assume that to work as an agent for a business...08/06/2013Read more
Basic Marketing Elements You Can’t Live WithoutBeing a marketer isn’t a walk in the park. Whether it’s online or offline, marketing requires...05/15/2013Read more
The Story Of The Irate Customer And The Customer Service Associate“If you build a great experience, customers tell each other about that. Word of mouth is...04/09/2013Read more