Why Companies Should Focus on Innovative Customer ServiceWhy should you focus on innovative customer service? It will help you stand out from the...05/21/2019Read more
The Future of the Philippine Call CentersWhat will further improve the standing of Philippine call centers in the near future? Robotic Process...04/25/2019Read more
The Importance of Emotionally-Captivating Experiences to BrandsWhat made emotional experience so important to brands? Humans as Emotional Beings The Power of Storytelling The Bigger...02/18/2019Read more
Why it Makes Sense to Outsource Call Center Services to the PhilippinesWhy should you outsource call center services in the Philippines? Decrease in labor costs Professionalism Expert...02/14/2019Read more
Reasons Why Customer Experience is the New BrandHow does customer experience influence your brand? Brand formation by the company The fluidity of a...02/07/2019Read more
Importance of Team Building in Philippine Call CentersWhat is the importance of team building in Philippine call centers? A unifying sense of purpose...01/25/2019Read more
Engagement Strategies to Improve Call Center CultureWhat can you do to improve your call center’s company culture? Rewards and incentives Humane performance...01/22/2019Read more
6 Factors to Consider When Choosing Call Center SoftwareWhat should you keep in mind when deciding on a call center software? Type software Required...01/09/2019Read more
Adjusting to Working at Call Center Services in the PhilippinesWhat are some ways in which you can adjust to working at Philippine call centers? Live...09/04/2018Read more