Healthcare

The healthcare sector is continuously evolving, attempting to meet the growing needs of patients and the ever-changing landscape of medical advancements. By outsourcing a wide range of services, healthcare organizations can concentrate on their main tasks while ensuring efficient operations and improved patient care. Outsourcing can also provide access to expert knowledge and advanced technology, aiding tasks such as billing, coding, and data management. It ensures that these organizations remain compliant with the continuously changing health regulations and standards. Ultimately, outsourcing can assist healthcare providers in delivering superior, patient-centric care while maintaining operational efficiency. We understand the unique requirements of the healthcare sector and strive to provide services that are not just efficient, but also sensitive to the needs of patients and healthcare professionals alike.

Our Services

Front Office

Customer/Patient Care

Appointment Scheduling

Telemedicine Support

Remote Patient Monitoring Assistance

Back Office

Claims Processing and Management

Medical Transcription

Electronic Health Record (EHR) Management

Quality Assurance and Auditing

Case Study Snapshots

Teladoc Health outsourcing initiative led to enhanced customer service, resulting in higher satisfaction rates. They achieved this by partnering with a BPO provider that offered round-the-clock customer support, multilingual capabilities, and cutting-edge technology to streamline processes.

ZocDoc implemented a hybrid call center model to boost customer service levels and offer flexibility to its agents. This approach led to better workforce management, increased efficiency, and cost savings, while also improving the overall customer experience.

Healthcare Companies Outsourcing