There’s no doubt that the BPO industry can bring a lot of things on the table. In fact, working in a call center can be seen and/or considered as a norm in terms of earning a living in the country’s modern corporate world. As such, it can entail a lot of responsibilities on your end and it has its fair shares of ups and downs, usually in the form of every stressful situation possible. Either way, it can either make or break you. Want to know how to turn these downs into an abundance of ups, then keep on reading.
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Co-CEO & CCO
Are you looking for an onshore, nearhsore, or offshore outsourcing solution? Don't know where to start? I am always happy to help.
Success in outsourcing isn't a matter of chance, but rather the result of a meticulously defined process, a formula that Fortune 500 companies have diligently honed over time. This rigor is a significant factor in the rarity of failures within these industry titans' outsourced programs.
Having spent over two decades partnering with and delivering Business Process Outsourcing (BPO) solutions to Fortune 500 clients, John possesses an in-depth understanding of this intricate process. His comprehensive approach incorporates an exhaustive assessment of outsourcing requirements, precise vendor sourcing, and a robust program management strategy.