Knowledge process outsourcing (KPO) refers to the practice of outsourcing knowledge-based business processes to a third-party provider. KPO involves outsourcing activities that require specialized knowledge or expertise, such as market research, data analysis, and legal research. The goal of KPO is to access specialized expertise and improve decision-making within the organization.
KPO differs from business process outsourcing (BPO) in that BPO involves outsourcing non-core business processes, while KPO involves outsourcing processes that require specialized knowledge or expertise. BPO is typically focused on cost savings and efficiency, while KPO is more focused on access to specialized knowledge and expertise.
Some examples of KPO services include market research, data analysis, legal research, financial analysis, and intellectual property management. KPO can offer a number of benefits to companies, including access to specialized expertise, improved decision-making, and cost savings.
Co-CEO & CCO
Are you looking for an onshore, nearhsore, or offshore outsourcing solution? Don't know where to start? I am always happy to help.
Success in outsourcing isn't a matter of chance, but rather the result of a meticulously defined process, a formula that Fortune 500 companies have diligently honed over time. This rigor is a significant factor in the rarity of failures within these industry titans' outsourced programs.
Having spent over two decades partnering with and delivering Business Process Outsourcing (BPO) solutions to Fortune 500 clients, John possesses an in-depth understanding of this intricate process. His comprehensive approach incorporates an exhaustive assessment of outsourcing requirements, precise vendor sourcing, and a robust program management strategy.