Knowledge Center Article

Services That You Could Outsource to Call Center Services and Other Companies

By Maigne Cantos / 12 December 2017

What services can you outsource to other companies?

  1. Logistics
  2. Customer Service Support
  3. Social Media Marketing
  4. Payroll
  5. Content Marketing
  6. Cooking and Catering


Businesses have been on the rise in the Philippines over the past few years, with numerous local and international companies making huge investments within the country. Some of these businesses include call center services in the Philippines, investment and finance, manufacturing, and much more. These businesses help bring more job opportunities to many Filipinos, while also helping the country’s economic development.

However, because of their rapid growth, these companies would sometimes be stretched too thin, requiring them to look to other companies to outsource their work and help their businesses run smoothly. With this in mind, here are some services that your business could outsource to call center services in the Philippines and other organizations:



Transporting and moving products and other items are essential parts of most businesses, especially manufacturing where finished products need to be delivered to various clients. Hiring the services of a logistics company can help make this task much easier. They would be able to provide fast and efficient methods of delivery and transportation and make sure that all your products and items end up at the right destinations. It is best to find a logistics company that would be able to reliably deliver products locally and internationally if needed.

Customer Service Support

Customer Service Support

Numerous companies all over the world are in need of customer service. Some of them outsource this part of their business to other firms, such as Filipino call centers.

In the Philippines, call center services handle various kinds of accounts that cater to customer care or customer support. Multinational corporations trust them since they are being recognized as experts in this field. They also make certain that they provide the best services to the customers/callers, who need some over-the-phone assistance.

In return, the corporations that hire them can concentrate on the services they do best, while also making sure their customers are being properly taken care of.

Social Media Marketing

Social media has become one of the most important platforms on the internet. It is something that all businesses should use in order to get the visibility and promotion that they would need. While sharing and posting on social media may sound very simple, it is something that takes a lot of time and effort. Social media campaigns require preparation and a good strategy for it to become very successful.

Hiring a social media service helps make these things go much easier. You are guaranteed that your social media accounts are in good hands. They would be in charge of post creation, comment and message moderation, and promotion. With technology at the forefront of today’s business and society, good social media solution is crucial for any business.



Financial management is one of the most important elements of a good business. It ensures that the company is in good financial health and all transactions happen smoothly. Payroll doesn’t just mean tracking transactions and paying salaries, either. There are other important elements, such as employee benefits and tax laws, that must be observed.

Hiring a service that can help you with payroll would ensure that there are people that can handle your finances properly, without having to worry about various technical and legal issues that come with poor financial management. These services help free up more time and resources for your business to grow and develop.

Content Marketing

Along with social media, content marketing is another way to improve the visibility of your business on the internet. It is essential nowadays to have a website that is constantly updated with announcements and blog articles that keep your clients informed and engaged. Hiring a content marketing service helps you on this avenue, as they would be committed to making your website look better while being able to provide you with content, such as images and articles that help promote the products and services of your business.

Cooking and Catering

Cooking and Catering

A good office needs to take a break every once in a while, and that means having a good lunch meal during busy periods. For example, call centers in the Philippines usually struggle when it comes to getting meals during late shifts. But this issue can be easily solved by hiring a catering service.

Lunch is one of the most important meals of the day, and if you work in a large corporation, it is best to give this job to capable people. Cooking and catering services ensure that they provide you with a set of delicious and healthy meals that would keep your staff fed, while also providing food for various company events and celebrations.

Key Takeaway

In the continuously expanding world of business, the growth of the company lies in how profitable and progressive it is. Having these services being outsourced by your company ensures that you have a business that runs smoothly, and have more time for the important tasks.

Key Contact
John Maczynski


US: 866-201-3370
AU: 1800-370-551
UK: 808-178-0977

Are you looking for an onshore, nearhsore, or offshore outsourcing solution? Don't know where to start? I am always happy to help.

Let's chat!

Best Regards,


Success in outsourcing isn't a matter of chance, but rather the result of a meticulously defined process, a formula that Fortune 500 companies have diligently honed over time. This rigor is a significant factor in the rarity of failures within these industry titans' outsourced programs.

Having spent over two decades partnering with and delivering Business Process Outsourcing (BPO) solutions to Fortune 500 clients, John possesses an in-depth understanding of this intricate process. His comprehensive approach incorporates an exhaustive assessment of outsourcing requirements, precise vendor sourcing, and a robust program management strategy.

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