Dubbed as the country’s “sunshine industry”, the call center sector looks to brighter future ahead Outsourcing...

With the country’s rising unemployment and the ever-growing number of Filipino professionals leaving the country to...

Combining the best people and the best technology to deliver high service performance and business results...

We are seeing continuous growth in the local BPO industry – and for good reasons. Business...

With technology products – whether it is a desktop computer, a printer, digital camera, or even...

A call center is simply a company that handles the inbound and outbound calls of another...

Outsourcing has existed for more than two decades. Leading businesses and even governments outsource certain activities...

For several years now, businesses servicing the US market have preferred PH BPO providers over other...

The rising costs of managing contact centers in developed countries have led many international businesses, including...