Why Companies Should Focus on Innovative Customer ServiceWhy should you focus on innovative customer service? It will help you stand out from the...05/21/2019Read more
Summer Team Building: Games and Activities for Your Team Are you noticing that employees at your call center Philippines are becoming unmotivated? This could be...05/10/2019Read more
The Future of the Philippine Call CentersWhat will further improve the standing of Philippine call centers in the near future? Robotic Process...04/25/2019Read more
How to Make Your Brand Shine with Amazing Customer ServiceHow can you make your brand excel with great customer service? Understand your customers Empower your...03/29/2019Read more
The Importance of Actively Listening in Quality Customer ExperienceWhy is it important to actively listen? It sets the standard for call center services The...03/21/2019Read more
How to Win a Job InterviewWhat will help you pass a job interview? Research about the company Practice, practice, and practice...03/20/2019Read more
Engagement Strategies to Improve Call Center CultureWhat can you do to improve your call center’s company culture? Rewards and incentives Humane performance...01/22/2019Read more
Call Centers Philippines: A Closer Look at the Daily Life of a Call Center AgentWhat does the daily life of a call center agent look like? Shifting schedules Unpredictable clients...03/20/2018Read more
7 Ways to Help Philippine Call Center Agents De-stressWhat are the ways to help Philippine call center agents de-stress? Interact with your colleagues. Look...02/28/2018Read more