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The Training & Quality Service manager is responsible for the design, development, implementation, and evaluation of all client specific training to meet project goals.
This includes all systems, products, industry-specific training, up-training, and coaching skills for employees and supervisors. The training manager is responsible for maintaining a high standard of effectiveness and quality in line with a client's goals and objectives. The Training & Quality Services Manager is also responsible for managing, supporting, and developing the quality assurance department to ensure the overall success of each project.