Tech Support/Help Desk
Customers expect technical issues to be resolved immediately. Corporate decision makers understand that the provisioning of world-class tech support and help desk services is not a luxury
ticket item but a mission-critical step to maintaining high customer satisfaction and retention levels.
PITON recognizes the special requirements needed to provide world-class technical support services and deploys the Philippines’ most tech-savvy, English proficient, patient and intuitive agents to assist customers. Our technical support services are powered by the latest contact center technologies and are “multi-channel” in nature.
Our tech support associates are experts in helping customers solve any technical issue that arises, 24 hours a day, seven days a week.
- Hardware and Software Troubleshooting
- Hardware Warranty Support
- Software Installation / Removal
- PC Protection Support
- Network Administration
- Internet and Broadband Support
- Program compatibility
- Database management
- Mobile devices support
- Phone
- Chat
- English
- Spanish
- Chinese
- Japanese
- Korean
- Tagalog
- German
- French
- Portuguese
- Italian
- Dutch
- Highly tech savvy and English proficient agents
- State-of-the-art delivery centers
- Cutting edge technologies
- Industry best practices
- Reduced cost
- Cutting edge technologies
- Industry best practices
- Reduced cost
Please contact our Business Development Team at 310-844-7805 for a free, no obligation consultation in regards to your Tech Support and/or Help Desk outsourcing requirements.