Articles
The Philippine Call Center (A Small World)
The top level Philippine call center is like a small corporate world unto itself. It’s just as sophisticated as any Fortune 500 company in the US. This top level Philippine call center has everything it needs to recruit new employees, train them, manage them, and let them enjoy themselves. Prospective new clients who first tour these incredible facilities are amazed at how ‘first-class’ everything is. Philippine call center management kn....
Philippines Call Center – Nothing Short of World-Class
The Philippines call center industry level of sophistication comes as a big shock to most people coming to Manila and the Philippines for the first time. Amongst some mindsets, there’s a preconception that the Philippines is a backwater, South Pacific banana republic where nothing much is going on. Nothing could be further from the truth. The idea that something as sophisticated as a high-tech call center could exist in ‘typhoon alley’ s....
The Philippines Call Center Experience
As more and more businesses in the US try outsourcing work to the Philippines call center they’re blown away by the value experience. Not only to they get a cost factor immediately 3-60% of the equivalent services sourced in the US, but they also get highly trained, polite, well-spoken agents whose performance is equal to, if not better, than that done by US call centers. Most US business people have heard of call centers and generally theyâ€....
Telemarketing from the Pearl of the Pacific – The Philippines
Telemarketing from the beautiful Philippines isn’t that bad of a thought. Most telemarketing workers who do this kind of work are based in Manila, the capital of one of the jewels of SE Asia…..the Philippines. In the city of Manila, there are now approximately 4 major areas of the city where the largest and best established call centers are located. Those major telemarketing hubs in Manila, Philippines, are Makati, Ortigas, The Fort and ....
Call Center Philippines – Outsourcing Destination of Choice
As more and more companies in the US become aware of the huge cost/value advantage of outsourcing their call center processes to the Philippines, the Philippines is acquiring an enviable reputation as the number one call center services provider in the world. Nobody, 10 years ago, would have ever guessed that one industry, the call center in the Philippines, would be at least partially responsible for the fact that the Manila is currently the h....
Lead Generation Philippines – An Exponetially Growing Industry
US companies who use lead generation services from the Philippines are very happy with the results they get. Telephone based lead generation isn’t anything new to US companies. They have been doing it for many years with US sourced labor. Recently however, call centers in the Philippines have noticed a sharp increase in the number of US clients who contract for lead generation services. This is because of the low cost of such services outso....
Lead Generation Philippines Style
Lead generation Philippines style is one of the current darlings of US business right now.  Why’s that?  The reason lead generation Philippines style is very popular with US companies is because lead generation specialists at major Philippines Lead Generation Call Centers are very good at what they do.  These lead generation Philippines style agents usually have very good English but just barely enough accent to make people listen…because....
Lead Generation Services Outsourcing to the Philippines
In the Philippines, lead generation means outsourcing that critical but unpleasant process to a call center. One of the most popular services of call centers nowadays if generating leads for companies back in the US who need someone for their sales agents to go see and attempt to sell. In the old days, back before modern technology made it possible to delegate lead generation to somebody half way around the globe (like you can do with lead gene....
Contact Centers in the Philippines
Contact centers in the Philippines have been responsible for a big lift to the Philippine economy since the industry began to grow rapidly around year 2000. The industry is also known as Business Process Outsourcing (BPO) and it actually started a few years previously in India but when the companies that were doing it realized that the Philippines had its own unique advantages too, that’s when the shift began toward setting up call centers in ....
Where are the Call Centers in the Philippines…And Why?
In fact, due to the rapid growth of the Call Center industry, you can find Call Centers in quiet a few different places in the Philippines but the majority of them are located in the national capital of Manila. The BPO (Business Process Outsourcing) industry is still growing rapidly in the Philippines but there are several good reasons why the biggest and the best Call Centers in the Philippines tend to favor Manila. The first reason Call Cente....
