Ralf Ellspermann, founder and chief executive officer of PITON-Global, was one of the guest speakers at the 5th International Outsourcing Summit which was held at the Makati Shangri-La Hotel on October 6 to 8, 2013. For the past five years, the International Outsourcing Summit titled “Global Market Leaders Addressing Global Issues”, has enlightened industry stakeholders about the issues affecting the industry with the end goal of providing insights and solutions that can be applied by companies.
The three-day summit, organized and hosted by the Business Process Outsourcing Association of the Philippines, featured keynote presentations by industry and domain experts; panel discussions with top industry executives from the region; gala dinners; business matching sessions; exclusive briefings; unconferencing sessions; and a supplier exhibit. It attracted more than 500 top-level executives and key government officials from the BPO and GIC industry, services centers, and key markets around the world.
Mr. Ellspermann was one of the panelists in the session on “Building Centers of Excellence” where he shared his insights on how the BPO industry has transformed and revitalized economies worldwide and how leading service providers, such as PITON-Global, meet the changing needs of global customers.
This is the not the first time that Mr. Ellspermann has spoken before an international audience. Previous speaking engagements included a keynote presentation on the Country Competitiveness of the Philippines at NASSCOM’s Annual ITES-BPO Strategy Summit in Bangalore, India.
Mr. Ellspermann’s invitations to speak at leading international conferences such as the NASSCOM ITES-BPO Strategy Summit and the International Outsourcing Summit are a testament of his experience, achievements, and leadership role in the Philippine BPO industry. Over the last decade, he has assisted countless high growth start-ups and leading mid-market enterprises, including multiple S&P 500 corporations, to successfully migrate their business processes to the Philippines. As an industry veteran with more than 12 years’ experience, he has an excellent knowledge and understanding of the local BPO market, vendor landscape, as well as, service capabilities.