Career Opportunities
Customer Service Representatives
The CSR reports directly to his/her supervisor. CSRs are responsible for effectively and professionally selling and/or servicing PITON’s clients’ products, as specified by the client’s project.
- Provide concise, customer service in a professional and courteous manner for a client’s project
- Answer incoming customer inquiries promptly regarding a client’s services
- Provide information to customers and assist or train customers to use on-line services
- Enhance customer relationships through identification of customer needs/opportunities
- Answer incoming calls promptly and in accordance with established call-handling procedures
- Being logged in and available for calls during 97% of his/her shift, excluding breaks and lunch
- University graduate (MBA) with major in Statistics or Finance
- Minimum of 2-3 years experience in analysis, forecasting and management reporting.
- Detail oriented, with strong analytical, quantitative, and time-management skills.
- Project management experience preferred.
- Demonstrated skills in spreadsheet and other computer applications used in reporting and analysis.
- Must have excellent skills in MS Excel and Access and PowerPoint.
- Strong oral and written communication and presentation skills.
- Must be highly motivated, detail oriented, self-starter, and have the ability to multitasking
All qualified applicants may email their resume to: careers@piton-global.com