Blogs and News

Working in the call center industry, or any corporate field in general, can definitely take a toll on you. It …

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What is the history of call center services? 1992 – Frank Holz established the first contact center in the Philippines. …

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Everyone knows the saying “the customer is always right.” It’s a belief that stemmed from the need for businesses to …

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How can music help with productivity? 1. It can immerse you in your work. 2. It can minimize noise. 3. …

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How can one multi-task properly? Determine the easiest tasks to manage Pace yourself Create a timetable Practice proper communication by …

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What are the best practices for maintaining a strong sense of speech when working in a call center? Breathe through …

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